Frequently Asked Questions
Installation and Activation
How to uninstall Documill Dynamo
To remove Documill Dynamo from your Salesforce, you can first remove all the components or...
Implementation and Deployment
What is Main Data in a template?
What is Main Data Object? The main data object is a Salesforce Object f...
How to move a Dynamo template from Sandbox to Production?
It is straight forward steps to move your Dynamo template file from one organization to an...
Office Add-in to Online Template Migration Guide
Moving from Office (Word/Excel/PowerPoint) to Online means to recreate all the Office templates...
Troubleshooting
"Insufficient Privileges" error
Warning: The Salesforce permission related to Documill solution doesn't work properly when yo...
Documill Dynamo shows a blank screen in Salesforce
The problem Users see a blank screen / page after clicking on the Dynamo button in...
The Template List shows a wrong Salesforce organization's templates
This may happen if the user logs into many different Salesforce organizations with the same b...
The Documill Dynamo button does not appear in Lightning
Once you completed all the steps to create a new button and add to the Page Layout, still can...
Error: ELResolver cannot handle a null base Object
Message & Reason javax.el.PropertyNotFoundException: ELResolver cannot handle a n...
Editable span showed as input field in PDF
For templates created before the release 2018/01, when you use editable span option, the fiel...
Release Notes
Release date Mar-18-2021 Using Release 20.3 Release 20.3 is currently ...
Release date Aug-17-2020 Using Release 20 Release 20 is currently avai...
Release date May-6-2020 Using Release 19.9 Release 19.9 is currently a...
Release date April-23-2020 Using Release 19.8 Release 19.8 is currentl...
Release date April-03-2020 Using Release 19.7 Release 19.7 is currentl...
Release date February-25-2020 Using Release 19.6 Release 19.6 is curren...